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Wekount – a French company based in Paris – equips retail stores and physical locations with statistical and anonymous footfall measurement devices.

This system allows Wekount’s clients to improve their services and better understand the effectiveness of their commercial and marketing actions on traffic. The data collected is the exclusive property of Wekount’s clients and is not shared with third parties. The data is stored on secure servers located in France and Germany.

For additional information about the process used, you may send us a request via the form available at the bottom of this page.

Although the statistics are anonymous, you may choose not to participate in these studies and object to the collection of your data.
To do so, please complete the form opposite to delete the information related to your smartphone.

What does a MAC address look like?

A MAC address is a 12-character identifier composed of numbers from 0 to 9 and letters from A to F (uppercase or lowercase). It may be separated by hyphens or colons.
Examples:
1a-2b-3c-4d-5f-5f
1A:2B:3C:4D:5F:5F

How to find your MAC address?

iOS (iPad, iPhone)

Go to Settings > General > About > Wi-Fi Address

Android

Go to Menu > Settings > About phone > Status.
The MAC address appears on the line labeled "Wi-Fi MAC address".

BlackBerry

Go to Settings > Network Connections > Wi-Fi > Advanced.
Select "Diagnostics Information" in the "Device Information" list.
The MAC address appears on the line labeled "Physical Address".

Windows Phone

Make sure Wi-Fi is enabled.
Go to Settings > About > More info.
The MAC address appears on the line labeled "MAC address".